Last Updated: 2 February 2025 Thank you for shopping with Dhaka Drape! We strive to ensure that your orders are processed and delivered to you as quickly and efficiently as possible. This Shipping Policy outlines the details of our shipping process, delivery timelines, and related information.
Shipping Areas We currently offer shipping services across [insert regions/countries you serve, e.g., Bangladesh or specific cities]. If you are located outside our shipping area, please contact us at [insert email address] to discuss potential shipping options.
Shipping Partner We use Pathao Courier Service as our trusted shipping partner to deliver your orders. Pathao Courier ensures reliable and timely delivery of your packages.
Order Processing Time All orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
- Shipping Time and Delivery Within Dhaka: Delivery typically takes 2-5 business days after the order is processed.
Outside Dhaka: Delivery may take 5-10 business days, depending on the destination.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or courier service disruptions.
- Shipping Costs Shipping costs are calculated at checkout based on the weight of your order and the delivery location.
We may offer free shipping for orders above a certain amount. Check our website or ongoing promotions for details.
Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the Pathao Courier website.
Shipping Address Please ensure that your shipping address is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. If you need to update your shipping address, contact us immediately at [email protected]
Undelivered or Returned Packages If a package is returned to us due to an incorrect address, refusal of delivery, or unsuccessful delivery attempts, we will contact you to arrange a reshipment. Additional shipping fees may apply.
Damaged or Lost Packages If your package is lost or damaged during transit, please contact us immediately at [email protected] with your order number and details of the issue.
We will work with Pathao Courier to resolve the issue and ensure you receive your order or a refund, as applicable.
- Contact Us If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: [email protected] Phone: 01923232832